What Our Clients Are Saying

Our clients make us better. We strive to help serve them in all of their insurance needs. Because of our exceptional service, we are proud to have such rave reviews, but you don't need to hear it from us- you can hear it straight from our clients!

 

share your experience

 

I would like to recognize your employee, Debbie Adams. Debbie is a valuable asset to your company! I called Debbie to get a quote for my rental properties. I provided her with the declaration page of my current insurance carrier for review. Debbie worked tirelessly shopping around for insurance carrier who offers low monthly premium but with maximum amount of benefit coverage! Debbie suggested that we create General Liability Umbrella for several of my commercial properties and have Personal Liability Umbrella for my residential property. Debbie’s professional expertise in the insurance field helped me saved so much money on monthly premium for all of my insurance by doing this. I was so happy working with Debbie that I switched my auto insurance as well! I rarely give commendation letter because as a customer, I expect the best service but I was compelled to write this one because Debbie has exceeded my expectations! I was personally impressed by Debbie’s patience, diligence, and professionalism.

Salvie Andreola 

Thanks for the information I needed, ya'll made my day more brighter. Thanks again.

Judith Owens, June 2017 

Excellent customer service! Always helpful and courteous. Couldn't ask for better service.

Tucker Townsend, June 2017 

We switched to king insurance and saved thousands and couldn't be happier. If you need Gainesville's premier insurance agency – call King Insurance.

Brad Stumpff, UF Mover Guys

We've been working with for many years. The honesty and the personal touch that we have experienced working with Chad and his team have been refreshing for an insurance agency. We're proud to have King Insurance in our circle. For your insurance needs, remember to call King Insurance.

Sarah Connor, Owner, Management Specialist Services

Hearing other business people talk so highly of King Insurance, I thought it would be a good idea to give them a call. Not only did I save money, but I have more coverage now. I recommend if you have a business to give King Insurance a call.

J.W. Mcneal, Owner, Tuffy Tire and Auto

We've been doing business with King Insurance for the past 8 years. We had a claim over the holidays and King Insurance was Johnny-on-the-spot and took care of everything and all of our needs. We highly recommend King Insurance.

Mark Touchstone, Owner, Touchstone Heating and Air

I've been doing business with the great folk of king insurance for a long time. Not only did they save me a boat-load of money, but their service has been fantastic. For business insurance call King Insurance.

Peter White, Owner, Chef Brothers Catering

Hey this is Don from Ahrens Auto. We've used King Insurance since 1983. They've saved us lots of money and given us the personal service we expect at Ahrens Auto. We recommend King Insurance for all your insurance needs.

Don, Ahrens Auto

Dave Turgeon saved $10,000 on a business insurance premium. Service is better than we hoped for. I'm happy to give King Insurance my unqualified endorsement to anyone that has a business.

Brent, 2010

I had the pleasure with doing business King Insurance for many years. And I can't recommend them more highly. Call Dave Turgeon for all of your insurance needs. You'll be glad you did

Brian. T

I've done a lot of business with King Insurance. My agent, Dave Turgeon has a lot of knowledge, professional, and saved me a lot of money. If you need tree removal call me, if you need insurance call King Insurance.

Dana

Chad is very knowledgeable and personable and he takes pride in what he does. I know our business has benefitted from having King Insurance on our team and I'm sure you will too.

Darla

We are extremely happy with the level of service we have received and our agent keeps our premiums as low as he can while still maintaining quality coverage. If you own a business you should definitely call King Insurance for your business insurance needs.

Gordy

King Insurance has been our insurance agent for 4 years. Chad, Tanya, and the staff always provide prompt and careful service and always get the job done. I recommend King Insurance for all of your insurance needs – not for Chad's sake, but for yours.

Mike

Seven years ago we met Dave Turgeon with king insurance and he saved us over 8000 on our business insurance. I highly recommend King Insurance with all of your insurance needs.

Phil

During a recent review of our policy we were severely under insured. Chad showed us how to increase our insurance coverage for a competitive rate. For insurance, call King Insurance.

Rhonda

I would just like to tell you a little bit about king insurance. I've been working with them since 2007 and so I would advise anyone looking for good coverage, customer service, and a friendly atmosphere to call King Insurance for all their insurance needs.

Skip

I just wanted to give you a call saying I really appreciate you staying in touch with me. Brother Peterson and the others were very impressed and I just simply wanted to say thank you from the bottom of my heart for sticking with me and for your team. You have an excellent team. Chris has been great. He is very well knowledged and spoke very highly of you and your company. I'm definitely looking forward to doing business with King Insurance. I just wanted to thank you for staying in touch, being persistent and being professional. I really appreciated it.

Tiffany

We're a local company and believe in dealing with local companies. We chose King Insurance for our insurance provider. Think about king Insurance for your insurance needs.

W.T.

Love how efficient and prompt you are with inquiries

Customer since 2015

Always very helpful and courteous, it is always a pleasure to speak with any of you!

Gail W., customer since 2013

Chad, You and your team are the best. Friendly and professional.

JW M., customer since 2014

Chris Vermeulen. Also, your office staff are very responsive and get documents out very fast.

Tom S., customer since 2015

We actually got handed off to your agency when our local agent went out of business and we really prefer an agency that is located closer to home. However, when we got in a bind trying to get a closer agent and found out after switching that we couldn't get our AARP discount, which is significant, your agency went above and beyond to switch us back.

Rebecca F., customer since 2015

FROM A BUSINESS INSURANCE PERSPECTIVE, CHAD AND HIS TEAM ARE ON IT! THEY UNDERSTAND OUR NEEDS AND THE NEEDS OF OTHER CONTRACTORS. MANY OF THE TRADESMEN THAT WORK WITH US USE THEM AS WELL.

Bob B., customer since 2016

Helped me find a decent insurance company that isnt too high and down payment wasnt bad either.

Customer since 2016

Prompt, friendly professional service.

William R., customer since 2016

What you do right is......last time I had to call a human not a machine answered the phone. Once transferred based on product line the person you get is very knowledgeable and can usually answer the question while on the phone.

Customer since 2014

You always answer any questions when we call. I have recommended your company to many people for both car and home coverage.

David T., customer since 2015

Your team is prompt and professional with good rates.

Customer since 2015

I had a difficult situation with having very old house. King agency worked it out . I do not think I would hve ho insurance without them.

Michael C., customer since 2014

Ever since Brian Wiggins Insurance closed and I was switched to King Insurance, I was worried I would not get the customer service I was used to since I was also a friend of Brians. However, everytime I have called with questions or to make my payments I've always been answered promptly by one of your knowledgeable, nice representatives, I've never had a problem since the transition. Please convey my thanks to your professional team, and thank you for your standards.

Michele C., customer since 2015

Debbie was very thorough and answered all my questions. I have more coverage now than when I was with Traveler's. And, she saved me about $30/month!

Judy G., customer since 2016

You have been a friend !

Customer since 2000

Very helpful-you made all the calls to St John. Great to work with. Just recommend they have someone on call on the weekend when there's a disaster such as the recent hurricane.

Alan F., customer since 2014

I respected your father and feel like he gave me really good advice. I have not found any reason to change my insurance coverage. When I refinanced my house it was easy to deal with your staff and get all of the required paperwork completed. Using an escrow account to pay the premium seems to be working without glitches.

Customer since 2008

As a small business owner, you want to be absolutely sure you have the proper insurance coverage and are never underinsured. At the same time, with so many insurance options, you also don't want to be overinsured. King Insurance strives to ensure their customers understand the options and make the best practical decision when it comes to the right amount of insurance. Thanks, Chad, for helping us over the years.

Garrett G., customer since 2010

Great service and I have saved a lot of money since I joined the Kingdom.

William B., customer since 2016

Having a professional and caring staff. I always say, I deal with people, not companies.

Customer since 2014

It is refreshing to know that when I call in with a question, our agent (Dave Turgeon) knows what he is advising us about and is willing to help others within our organization know and understand what is happening. We are very thankful for Dave and all the help he has given to us over the last few years.

Kathleen H., customer since 2015

Christi was very helpful and stayed with me until everything was complete. I believe I got her name right.

Dr. S., customer since 1997

Responsive, professional staff. High quality products at reasonable prices.

Todd B., customer since 2016

The ladies in office are always willing to help with any problems I might have and also letting me know if I have a payment due or any changes that I need to look at.

David C., customer since 1996

Responsive customer service.

Customer since 2014

I love it very easy and very nice people to work with makes transactions SIMPLE

Beth C., customer since 2016

When I first started my buisness I wasn't sure which insurance company to go with and I started talking to a lady with another company but, she didn't follow up with me, didn't return my calls and I honestly couldn't remember her name nor the company so, I went back to shopping around. Nicole was the second person I called and answered all my questions and was very helpful. I wasn't sure of which coverage I needed or anything but, she walked me through it and helped me choose the best coverage for my small business. It was a blessing

Jeremy P., customer since 2016

Great friendly customer service. Very welcoming.

Kelly W., customer since 2016

I love Deb! She was so helpful! I have recommended you to all my friends!

Customer since 2016

Your service was exact and professional and I appreciate; the help your agent gave me.

Roland M., customer since 2016

Great services and friendly people.

Richard R., customer since 2016

Your response time is always prompt, and you provide thorough and informative communication in a field where there's a high lack of understanding. Your team is friendly, and truly a joy to work with. In summary of our experiences over the years, you've been a pleasure to work with time and time again.

Sarah C., customer since 2011

King Insurance provides prompt, friendly and helpful customer service to us as a client. This high level of customer service combined with the affordable insurance is why we have remained with King Insurance for personal and professional insurance needs.

Customer since 2009

The service was fast and friendly. Thank you again!

Ryan P., customer since 2016

Personalized service!

Robert C., customer since 2014

When I came on board as one of your clients, my insurance coverage was in a shambles. Your representatives helped my save a lot of money and straighten out my situation quickly and in language I could understand, and for that, I thank them.

Peter V., customer since 2015

I refer many clients to King Insurance and they are always responded to immediately. It is a great feeling to know that the company you are referring to is taking good care of your Clients. Debbie is especially responsive and helpful anytime we need anything. Keep up the good work guys! Rhonda Derus

Rhonda D., customer since 2015

Agent was attentive and showed interest in helping me achieve my goals.

Customer since 2016

Always friendly service.

Customer since 2015

She was on top of everything made it so easy to take care of all that was going on with the house. Telling me I can do rental ins. It would cost less. Christie was wonderful I'm not sure if this is how she spell her name.

Joye B., customer since 2008

Your team has been attentive to the details of my questions, and prompt with responses and followup questions.

Customer since 2016

When Brian Wiggins office closed and my policy transferred ti King Insurance, I was concerned for several reasons. Now that I have worked with the office staff taking care of payments, I am pleased with King Insurance and look forward to staying with your agency for a long time to come.

Customer since 2016

Debbie was very professional and efficient. She was pleasant to speak with on the phone and customer-centered. She got me a much better rate on car insurance which I appreciate.

Customer since 2015

Christie was awesome to work with. She was knowledgeable, friendly and made purchasing home insurance an easy part of buying a home.

Anthony E., customer since 2016

Great customer service!

Bill D., customer since 2016

Our agent, Debbie Adams, always responds quickly. We have had a lot of negative experiences with our previous agents after purchasing our house 7 years ago. Homeowner's Insurance has been a roller coaster ride for us. We went through two "new" agents this year before contacting Debbie/King Insurance to rewrite our policy. She made the process quick and easy and there were no suprises at the end of the process this time. Thank you, Debbie!

Sarah H., customer since 2016

Your company was able to me insurance that would allow me to close on a fixer-upper home purchase when a dozen others weren't. Totally saved the offer from falling thru!

Customer since 2016

I have a auto policy with Mercury and it went up again so I was shopping around for a cheaper policy I spent about 3 hours on the phone and then I remembered I had an agent that could do that for me and you were able to find me a cheaper policy with more coverage than I had with Mercury.

Ruth B., customer since 2016

Saved over a thousand dollars, compared to the company I was using !

Customer since 2014

I just renewed my Homeowners insurance over the phone and everything was handled in a professional manner.

Customer since 2015

Great attention to detail Staff is professional prompt responses

Customer since 2015

Dave Turgeon has consistently gone the extra mile to not only save us money but has always followed up on each and every request we have made of him. Others have reached o ut but no-one can offer the same individualized service that we get from Dave!!

Alan C., customer since 2015

Keely was very helpful and very pleasant to me! I am always pleased with your agents and their work. Sincerely, Mrs. Camille R. Foote

Camille F., customer since 2015

I went to three other insurance companies before going to King. They were the only one that would cover my deceased sisters property without me living in the house.

Customer since 2016

I am very pleased with your company! Your agency is always very helpful , and your agents are always very pleasant to talk to. Merry Christmas!

Camille R. Foote, December, 2016

Kelsey and Nichole were great to deal with they got all my insurance needs taking care of like i was part of the family. These two girls need a raise lol. I will highly recomend King Insurance to every one.

Robert Beckham, Beckham Trucking, January, 2017

Michele has worked with me most of the time...and I simply cannot say adequately how efficient, understanding, and helpful she has been. There is hardly anything else I could reasonably ask for....excepting free premiums!!!! :-).....but until you announce that offering, I must say I'm very satisfied with the service all-round. Thank you so much Michele...and others.

Edward Shaw, February, 2017

I love this place! I'm a new customer after my condo association suggested them to me for my personal insurance. Debbie is fast and efficient. She looks out after my best interests, and I really appreciate that.

Julian Gilder, March, 2017

Hi Chris, Thank you for working all this out for me on the fly and taking time to sit down with me so that I could better understand the coverages I'm paying for. I truly appreciate it.

Tropical Sno, March, 2017

Nicole was fantastic! Very helpful, personable, and got us a great quote in our budget! Would totally recommend for anyone!!

Scott Vontrell, Swamp Train Couriers, April, 2017

I would just like to say how much I appreciated Connie Farmer's help with an insurance issue that was keeping our business from making additional revenue. Connie was great! She reached out to our customer and explained how our insurance policy provided more than enough to cover what was needed by them to do business with their operation. After her call and explanation to them, we were called and given the confirmation to complete any and all work at this mall's location. Connie went above and beyond on this one for us. Thank you for helping us grow.

Tonia Stephan, Office Manager Jack's Steam Cleaning, Inc., June 2017